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[dimadams]

порою мне кажется, что наши менеджеры успешно закончили этот курс :->

SIMPLE SABOTAGE FIELD MANUAL Strategic Services (Provisional)

Office of Strategic Services Washington, D. C. 17 January 1944

... (b) Managers and Supervisors (1) Demand written orders. (2) "Misunderstand" orders. Ask endless questions or engage in long correspondence about such orders. Quibble over them when you can. (3) Do everything possible to delay the delivery of orders. Even though parts of an order may be ready beforehand, don't deliver it until it is completely ready. (4) Don't order new working materials until your current stocks have been virtually ex hausted, so that the slightest delay in filling your order will mean a shutdown. (5) Order high-quality materials which are hard to get. If you don't get them argue about it. Warn that inferior materials will mean in ferior work. (6) In making work assignments, always sign out the unimportant jobs first. See that the important jobs are assigned to inefficient workers of poor machines. (7) Insist on perfect work in relatively un important products; send back for refinishing those which have the least flaw. Approve other defective parts whose flaws are not visible to the naked eye. (8) Make mistakes in routing so that parts and materials will be sent to the wrong place in the plant. (9) When training new workers, give in complete or misleading instructions. (10) To lower morale and with it, produc tion, be pleasant to inefficient workers; give them undeserved promotions. Discriminate against efficient workers; complain unjustly about their work. (11) Hold conferences when there is more critical work to be done. (12) Multiply paper work in plausible ways. Start duplicate files. (13) Multiply the procedures and clearances involved in issuing instructions, pay checks, and so on. See that three people have to approve everything where one would do. (14) Apply all regulations to the last letter. ...